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| HR Management system, |
| Warehouse, Trade, Distributor, Logistics, Navigation management systems, |
| Dental clinic management system, |
| Marketing and Information management system, |
| My Accountant or MINI Accounting, |
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| Website Design And Development, |
| Ecommerce Website Development |
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| MS Sail, Marketing and Information Management System or CRM Customer Relationship management |
| Harsh competition in the business sector, forces every commercial entity to work hard to maintain their position in the market. In this condition it becomes crucial to gain a competitive advantage. Since the market is overflowing with surplus of goods, the offered goods and services do not differ greatly in price and quality. Therefore, the individualisation of the work with the customer is becoming vital. This would be impossible without automation. Developed by our company, the “Marketing and Information Management” CRM system can be the best solution to these kinds of problems. It is intended to bring together disparate items of data into a coherent body of information; the system is suitable for the purposes of decision making. The system is intended to simplify the working procedure with customers and clients, information management, and target application, for instance, conducting statistics, forming target groups, etc. Instead of a plethora of unrelated data, this tool combines various inputs and presents integrated reports. |
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| Main Features |
Functions |
- List of companies (yellow pages, copying in the list of the companies of primary focus, classification in accordance with activity group),
- List of companies primarily targeted or negotiating partners (copying, list of the customers, classification according to activity group, statuses, agents and degree of importance),
- Location of the company of primary focus on the Google Map,
- Marketing activities,
- Marketing statuses (aimed at putting a distinction between companies of primary focus at certain level) in order to separate the relationships of the targeted companies on certain levels),
- Activity groups of the company,
- Targeting according to goods and service,
- Forms of documents. These are realised in a dynamic way,
- E-mail forms. These are realised in a dynamic way,
- Employees.
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- Printing letters and envelopes,
- Sending proposals by mail,
- Sending proposals by email,
- Outgoing phone call,
- Incoming phone call,
- Meetings,
- Appointment timetable (for meetings, phone calls, sending e-mails, sending offers),
- Sending SMS via dynamic text,
- Sending Fax
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| Support |
Reports |
- Technical updates and improvements,
- Training and consulting,,
- Database archiving,
- Database recovery,
- Review and implementation of offers,
- System reissue.
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- Register of functions,
- According to the realised functions,
- According to the distribution of the company location on the map.
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| Advantages |
- The system is intended to give an organised flow of information to maintain the marketing activities of an organization,
- Serves collaborative, analytical and operational needs. In the collaborative mode, it enables managers to share information and work together virtually,
- Can enable marketers to collaborate with customers on product designs and customer requirements. The analytical function is addressed by decision support applications that enable marketers to analyse market data on customers, competitors, technology and general market conditions,
- Addresses operational needs through customer management systems that focus on the day-to-day processing of customer transactions from the initial sale through customer service,
- Is designed to be comprehensive and flexible in nature,
- Advance looking and vital to the organisation's capacity to generate competitive advantage,
- All these insights are becoming the foundation for the development of marketing strategies and plans.
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| The system enables to include the main functions of MS Trade, while also being compatible with MS Marketing which allows to |
- Personalise relationships with customers,
- Form a unique approach towards the customers,
- Carry out customer segmentation,
- Create distinct groups according to certain criteria,
- Present special offers according to segments,
- Evaluate customer's location on the map,
- Send public letters and e-mails,
- Organise other marketing activities.
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HR Management System
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