All Information Kept in One Place
If you have to provide high quality outbound tour services to your customer, you need to store all information in one place. It is a nightmare when you have to spend hours to find a certain document in the archive. Forget about these issues.
Mer Soft outbound tourism management software will allow you to keep complete information about the customer. Password data, home address, phones, emails, attached photos and notes, payments, requests and received services – all information is stored and processed by the system. If you want to see when and where the customer went on vacation, with just one click the necessary information will appear on your screen.
Do not miss any request
Mer Soft system will allow to you register every step of customer-client cooperation. Register each stage of working process with new and old customers, their visits and meetings, emails, calls that can be attached to customer history, offers or customer acquisition strategies
You can track the total customer lifetime value for each customer. You will be able to easily manage and store customers’ requests, even in such cases when the tourist is unsure which tour to take and he constantly changes his decisions. Mer Soft solution will keep all stages of negotiations and you will not miss any request. Use our system and you will be one step ahead of your competitors. Book all the services with one single click, through one single tool. Send automatically generated, personalized documents to your customers.
Control Information Flow
Mer Soft outbound tourism management software has a special tool for managing requests. You do not need to remember the dates of meetings or their location. Our system will do that for you by sending reminders via email or phone to your desktop. System has a special calendar that will keep complete information about your customers’ arrival or departure dates, their birthdays or planned meetings in one place. Reminders will reduce missed appointments. Plan your day by creating tasks for you and your employees. Plan ahead with Mer Soft system.